Data Signal Support
Data Signal helps professionals stay current on AI and data developments with curated, ranked signals across the topics that matter most. The iPhone app is now live on the App Store, and Android is coming soon. If you need help with your account, subscription, or app experience, we are here to help.
Download Data Signal for iPhone on the Apple App Store. Android availability is coming soon.
How to contact support
For help with Data Signal, please email support@thedatasignal.io with a brief description of the issue, the email address or sign-in method associated with your account, and any relevant screenshots or steps to reproduce the problem.
Email: support@thedatasignal.io
Typical response time: 24-48 business hours
Common questions
How do subscriptions work?
Subscription pricing, billing, and renewal are managed through the Apple App Store. You can review or change your subscription from your Apple account subscription settings after purchase.
I am having trouble signing in or accessing my account.
Please email support with the sign-in method you used and a short description of the issue. If possible, include the device type, operating system version, and the approximate time the issue occurred.
What should I do if something in the app is not working?
Send us the steps you took, what you expected to happen, and what happened instead. Screenshots help us diagnose technical issues faster.
How do refunds work?
Purchases made through Apple are subject to Apple’s billing and refund policies. Refund requests generally need to be submitted through Apple using your App Store purchase history.